Política de devoluciones y reembolsos

If you wish to return your order, please package the item and send it back to The Vacuum Pouch Company Ltd, units 1-5, Abel House Complex, Leigh Street, Walshaw, Bury, Greater Manchester, BL8 3AL. The return should be made within 30 days of receipt of the goods, and the returns package should contain the original item with the complete and unopened packaging, along with the original invoice/receipt we sent with the item, with the reason for return/exchange stated on the invoice. For exchanges, please state what item you would like to exchange your product for and we will send the new item once we receive your item back. For any refunds, we will reimburse the transaction via the original method of payment, minus our delivery costs. Any faulty items (excluding machinery, which is covered by our parts-only warranty) will be exchanged and a replacement sent out at no extra cost once we receive the defective item along with the invoice/receipt and the returns slip filled in, stating the problem with the product. If you have any queries or problems with any products you have received, feel free to give us a call on 0161 797 2222.

¿No ha recibido su artículo?

Aunque nuestro objetivo es enviar todos nuestros pedidos a tiempo, de vez en cuando el servicio postal puede tardar unos días más en entregar sus artículos. Sin embargo, si su pedido no llega después de 5 días hábiles, comuníquese con nosotros y primero nos comunicaremos con el servicio de mensajería para rastrear el paradero de sus artículos. Si esto no corrige la situación, volveremos a enviar los artículos.

Garantía de maquinaria

Tenga en cuenta que toda nuestra maquinaria se suministra con una garantía de 12 meses, solo para piezas.

Para más información, llámenos al 0161 797 2222

The Vacuum Pouch Company Ltd. Unidades 1-5, Abel House Complex, Leigh Street, Walshaw, Bury, BL8 3AL.